Verkada’s event-based webhooks allow users to streamline their security workflows by pushing real-time data to third-party applications the moment a specific event is triggered.

Unlike traditional APIs that require constant polling, or Verkada's general webhooks that push all event data, event-based webhooks are event-driven which means they can be highly filtered. This ensures that developers' destination servers only receives the data that matters, reducing "noise" and eliminating the need for complex server-side filtering.

Why Use Event-Based Webhooks?

Eliminate Noise: By tying a webhook to a specific event in Command, users ensure that only relevant triggers (e.g., a door forced open or a specific person of interest detected) hit their endpoint.
Rich Contextual Payloads: Each outgoing JSON payload includes critical metadata, including the user-defined event name, the event type, the unique device, and other powerful metadata.
Custom Workflows: Effortlessly integrate Verkada events into tools like ServiceNow, Slack, or custom internal applications to automate incident response and/or build powerful dashboards.

Getting Started

To set up an event-based webhook, navigate to the Admin section in Command:

Select APIs and Integrations from the Admin settings.
Choose Webhooks and select + Add.
Select Event-Based Webhooks
Select the event type to be used for the webhook.
Configure the parameters for the selected event type in Step 4.
Input the webhook URL and shared secret.
Save the event and give it a clear and unique name.

Webhook Payload

{
  "org_id": "a0c95f05-c0cf-415e-abd1-bcb1e142e41f",
  "webhook_type": "alert",
  "created_at": 1771459272,
  "webhook_id": "f2d2f42f-e79c-46aa-b3b1-5f0a2c93f3b1",
  "data": {
    "alert_id": "d8951ec5-b749-4749-9c80-3e8159857904",
    "alert_name": "Unique Alert Name",
    "alert_type": "ALERT_RULE_LINE_CROSSING",
    "device_id": "d9059cb3-aab7-4f21-bb1e-5b0d93f2adbb",
    "site_id": "03e2c4b4-1722-454d-84af-f76ac3d5fed4",
    "product_type": "CAMERA",
    "image_url": "IMAGE_URL",
    "created": "2026-02-19T00:01:10Z",
    "details": {}
  }
}